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Grievance Procedure

Boise State University is committed to providing equal access and reasonable accommodations to students with disabilities. If you feel your accommodations are not adequately meeting your academic needs, contact the Educational Access Center (EAC) immediately to schedule an appointment with your Educational Coordinator to discuss your concerns.

If your complaint is not resolved satisfactorily, or if your concern includes decisions made by your Educational Coordinator, contact the EAC to schedule an appointment with the Director.

The EAC will attempt to informally resolve your concern within 10 business days. Resolution of complaints may include detailed discussions with you, relevant faculty, department chairs, deans, directors, EAC staff and/or other university personnel.

If you feel the dispute has not been fairly resolved through the informal process or if you feel you’ve been discriminated against due to your disability, schedule an appointment with the ADA/504 Compliance Officer by calling (208) 426-1258. The Compliance Officer’s decision is the final step in the dispute resolution process with Boise State.

If you’re still dissatisfied, you may contact:

Office of Civil Rights
U.S. Department of Education
915 Second Avenue, Room 3310
Seattle, WA 98174-1099
Telephone: (206) 607-1600
Fax: (206) 607-1601
OCR.Seattle@ed.gov