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The Accommodation Process

  1. Student submits a Request for Services Form.
  2. Student provides documentation from his/her health care provider to the EAC.
  3. Student comes in for an intake meeting with the EAC and is approved for accommodations.
  4. Student submits a request for accommodations in each of his/her classes.
  5. EAC Staff approves the accommodations and emails an accommodation letter to each for the student’s instructors.
  6. Student and Instructor discuss the implementation of the accommodations.

Additional steps are required for the following accommodations (see Implementing Accommodations):

  1. Alternative Testing
  2. Alternate Format
  3. Note Taking
  4. Accommodated Absences
  5. Captioning
  6. Interpreters and Transcribers

Implementing Accommodations

Alternative Testing:

  1. Student and instructor must discuss where the exams will be taken. The instructor determines the most appropriate location:
    • Exams and quizzes proctored within the department.
      1. Exams with department specific software must be administered within the department.
      2. Instructor can choose to proctor any of their exams or quizzes within the department as long as the accommodation is being met.
    • Exams and quizzes proctored at the Online Testing Center (OTC)
      1. All Blackboard exams will still be proctored at the OTC.
      2. The student must submit a Testing Accommodation Form to the OTC once every semester.
      3. The OTC provides technical assistance to instructors by calling (208) 426-4357.
    • Exams and quizzes proctored at the EAC
      1. The instructor must submit the Alternative Testing Contract, located at the bottom of the accommodation letter before the student can schedule an exam with the EAC.
      2. The must schedule exams and quizzes 5 business days in advance through the Access Portal.
      3. Final exams must be scheduled 15 business days in advance through the Access Portal.
      4. Student and instructors will receive an email notification for all scheduled exams.

Alternate Format:

  1. Once the accommodation has been approved by the EAC, the student must log into the Access Portal and select the textbooks needed in Alternate Format.
  2. Alternate formatted materials will be returned to the student.

Note Taking:

  1. The EAC will email the instructor and student to see if the course warrants a note taker.
    • If a note taker is needed, the EAC will email the class roster to recruit a note taker.
    • If a note taker cannot be recruited from the class then the EAC will hire an individual to come into the hire and take notes.
  2. Once notes have been uploaded to the Access Portal by the note taker, the student receiving the notes will be able to download the notes from the Access Portal.

Accommodated Absences:

  1. Student and instructor should review the EAC Guidelines for Determining Parameters of Accommodated Absences.
  2. EAC staff member and instructor discuss the terms of the Accommodated Absence Agreement.
  3. Instructor submits the Accommodated Absence Agreement to the EAC.
  4. EAC sends a copy of the agreement to the student and the instructor.


  1. The EAC will send an email to each instructor who must show captioned videos in the class.
  2. Instructors submit the videos to the EAC.
  3. The EAC captions the video and returns it to the professor and with instructions.

Interpreters and Transcribers:

  1. An interpreter will provide sign language interpreting and a transcriber will provide real-time captioning for deaf and hard of hearing students.
  2. Interpreting or transcribing services may occur in the classroom or remotely.
    • Classroom interpreters and transcribers will sit in the classroom and facilitate communication between the instructor and student.
    • Remote interpreters and transcribers will require the instructor to wear a microphone and the student will watch the interpreter or read the real-time captioning on a computer screen.
  3. Interpreters and transcribers will work with the instructor and student to determine the most functional seating arrangement.